Shipping policy

SHIPPING POLICY

Carriers Used:
We ship via DHL and UPS, international carriers with tracking service.

Shipping Areas:

• Italy

• European Union countries

Processing Time:
Our bags are handmade to order. Processing time: 10–15 business days from order confirmation.
If the item is already in stock, it can be shipped within 1–2 business days.

Delivery Times:

• Italy: 1–2 business days after shipment

• European Union: 3–7 business days after shipment

Shipping Costs:

• Italy: €14.00 – Free shipping on orders over €100.00

• European Union: €18.00 – Free shipping on orders over €100.00

Tracking:
You will receive a tracking number by email to follow your shipment in real time.

Responsibility:
In case of loss or damage during transport, please contact us within 48 hours of the expected delivery date.